At The Tshirt Shop, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and disclose your personal information when you use our website located at https://thetshirtshop.in/ (the “Website”).
- Information We Collect
– Personal Information:
When you place an order on our website, we collect certain personal information from you, including your name, email address, shipping address, and phone number. We may also collect payment information such as credit card details or other payment details.
– Usage Information:
We may collect information about how you access and use the Website, including your IP address, browser type, and operating system.
- How We Use Your Information
– Order Processing:
We use the personal information you provide to process and fulfill your orders, communicate with you about your orders, and provide customer support.
– Improving the Website:
We may use usage information to analyze trends, administer the Website, track users’ movements around the Website, and gather demographic information about our user base as a whole.
- Disclosure of Your Information
– Service Providers:
We may share your personal information with third-party service providers who help us operate the Website, process payments, fulfill orders, or provide other services to us.
– Legal Requirements:
We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
- Data Security
– We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
- Your Choices
– Account Information:
You may update or correct your account information by logging into your account on our website.
– Marketing Communications:
You may opt-out of receiving marketing communications from us by following the instructions provided in such communications or by contacting us directly.
- Children’s Privacy
– Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to delete such information.
- Changes to this Privacy Policy
– We reserve the right to update or change our Privacy Policy at any time. If we make material changes to this Privacy Policy, we will notify you by posting the revised policy on this page.
- Contact Us
– If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
The Tshirt Shop Address:
73/199, Shipra Path,
Mansarovar, 302020
Email: [your email address]
Phone: +91 9773322096
By using our website, you consent to the collection and use of your personal information as described in this Privacy Policy.
Return Policy
At The Tshirt Shop, we want you to be completely satisfied with your purchase. If you are not satisfied with your purchase for any reason, you may return the item(s) within 15 days of delivery for a full refund or exchange. Please read the following return policy guidelines:
- Eligibility for Returns
– To be eligible for a return, the item must be unused, unwashed, and in the same condition that you received it. It must also be in the original packaging with all tags attached.
– We do not accept returns for the following items:
- Items marked as final sale or clearance.
- Personalized or customized items.
- Undergarments, swimwear, or intimate apparel for hygiene reasons.
- Return Process
– To initiate a return, please contact our customer support team at [your customer support email] or call us at +91 9773322096. Please provide your order number and the reason for the return.
– Once your return request is approved, we will provide you with a return shipping label. Please package the item securely and include the return authorization slip inside the package.
– Drop off the package at your nearest courier service provider. You are responsible for the return shipping costs.
- Refund or Exchange
– Once we receive your return and inspect the item(s), we will process your refund or exchange. Refunds will be issued to the original payment method used for the purchase.
– If you are exchanging the item for a different size or color, we will ship the exchange item to you free of charge.
– Refunds will be processed within 7-10 business days of receiving the returned item.
- Damaged or Defective Items
– If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or provide you with a full refund, including return shipping costs.
- International Returns
– International returns may be subject to additional shipping fees and customs duties. Customers are responsible for all return shipping costs and any customs fees or taxes associated with the return.
- Exceptions
– We reserve the right to refuse returns or exchanges that do not meet our return policy criteria.
- Contact Us
– If you have any questions or concerns about our return policy, please contact us at:
The Tshirt Shop Address:
73/199, Shipra Path, Mansarovar, 302020
Email: [your email address]
Phone: +91 9773322096